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1

Unfair Pricing & Misleading Information! I had a very unpleasant experience at Ryan’s Automotive and feel like I was taken advantage of. The day before my appointment, I called to confirm Uber inspection details, and a man named Travis told me it would take 10 minutes and cost between $25-$30 max. However, when I arrived, Travis wasn’t there, and the inspection (which only took 10 minutes) ended up costing $72.80—way more than franchise shops charge. When I questioned the price, the front desk lady claimed it took 30 minutes and brushed off my concern. I always try to support local businesses, but this felt dishonest. I won’t return or recommend them for Uber inspections. 😞

Santos I'm really sorry to hear about your experience with us. We should have verified pricing before we even started working on the car. That was definitely our bad and not our usual practice. We printed your forms from the Uber website, test drove the car, racked the car and did the full inspection, and completed the form. We took your vehicle back at 8:07AM and pulled it back up at 8:44AM. $72.80 is a half hour of our technicians time. We should have had that full conversation before we started. I tried to call you to resolve but it went to voicemail. When you have a minute please give us a call back. Thank you.

- Ryan's Automotive
5

Seriously the best Auto Repair Shop in town. Not only are they locally and family owned but everyone there really listens to you and finds the best solution for you. Budget Friendly and extremely fair!

Thank you, Jessica! It makes us happy to hear that you consider us the best in town. Being locally and family owned, we take pride in providing attentive service and fair solutions for our customers. Your kind words mean a lot to us!

- Ryan's Automotive
5

Love this local place. Super fair and professional! Best auto repair in Windsor!

Thank you for the awesome review, Jessica! We're thrilled to hear about your positive experience at our shop. Customer satisfaction is our top priority, and we're delighted to know that our fair and professional service met your expectations. If you need anything in the future, don't hesitate to reach out!

- Ryan's Automotive
5

When I called just to see if they could check out my car, Travis was very patient & got my car in right away. He explained everything before they did the work & kept me updated on progress along the way. Now my car practically purrs! I’m very happy with the quality of the work and the customer service. I only wish I’d switched repair shops sooner!

Thank you for the wonderful review, Cindy! We're thrilled that Travis provided you with top-notch service and that you're satisfied with the quality of our work. It's never too late to make the switch, and we're happy to have you as a valued customer. See you next time!

- Ryan's Automotive
5

They did a great job and were able to get it done quickly. The car sounds and drives great.

Thank you Jeff for the 5-star review! We're thrilled to hear that you had a great experience with us and that your car is running smoothly. We pride ourselves on providing efficient and quality service. We look forward to helping you again in the future!

- Ryan's Automotive
5

I noticed a problem with my car and within minutes, I called Ryans Automotive and was able to get in the very next morning. Within a few short hours, the problem was rectified and I was on my way. Problem solved at a fair cost. Thanks!

Thanks Martha! We appreciate the positive feedback and are glad we could help you get back on the road quickly and at a fair cost.

- Ryan's Automotive
5

Got us in same day. Got the work done quickly

Thank you for the 5-star review, Ross! We're thrilled to hear that we were able to accommodate you and provide a quick service. We take pride in delivering efficient and high-quality work to all our customers. If you have any more feedback or need further assistance, please don't hesitate to reach out.

- Ryan's Automotive
5

Excellent communication! Travis made sure I understood everything and gave me updates throughout the process. Service was fast and affordable, will definitely be bringing my car back and recommending the shop to friends and family!

Thank you, Mikayla! We appreciate your kind words. It was a pleasure serving you, and we're glad to hear that Travis provided excellent communication and updates throughout the process. We look forward to taking care of your car again in the future and appreciate any recommendations to friends and family!

- Ryan's Automotive
5

From my first phone call to picking up my vehicle, everyone was super helpful and communicated clearly. I trusted that I was being told what needed to be done and was given options for services that weren’t essential. Such a great feeling to have in an auto shop especially when I don’t know much about cars. We will definitely be coming back for future service!

Thank you for taking the time to share your experience, Michelle! We're thrilled to hear how much you enjoyed our helpful and transparent service. It's our priority to make sure our customers feel informed and confident in their auto repair decisions. We look forward to assisting you again in the future!

- Ryan's Automotive
5

Thank you for the 5-star rating, Sergio! We're thrilled to hear that you had a great experience with us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

- Ryan's Automotive

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