5

Our repair person in Santa Rosa retired, so we were looking for a more local shop that could work on our VW. A friend told us about Ryans and I read some of the very many five star reviews. We scheduled an oil change, battery diagnosis, and the free 27 point inspection. The 27 point checkup provides a written explanation for each item covered. Photos are taken of any items of concern. Every item inspected is shown in order of good, needs attention down the road, and immediate problem. There was no pressure or scare tactics. Our car is 25 years old, so we knew there would be some problems. We had an oil change, tune up items, and new battery put in. We got updates by text as the work was being done. The car ran so much better. I went in a couple of times to discuss the immediate problems and spoke with Travis and Ryan. They went over everything we needed and explained what was going on in the photos. We decided to get the motor mounts changed because the car felt as if it was going over potholes on smooth streets. Travis got in the car with one foot on the brake and the other on the gas. The engine was dancing around like crazy. I had researched about motor mounts going bad and that was definitely the sign. Rubber deteriorates over time - who knew! Their price was right in line with my research as well. The car runs like new now. We will definitely be making appointments for each immediate concern as we can afford to do so. We have found the repair shop we we were hoping to find!! Thank you - you guys are great!

5

Extremely good service! Got my car in the day the day I called and it was done the next afternoon! Asked if I needed a ride home at no cost and were so personable! Will definitely use this shop for both my cars going forward!

Thank you Janet for the awesome review! We do our very best to make sure that our customers' needs are met and that we can get them back on the road as quickly as possible. We look forward to working with you again soon!

- Ryan's Automotive
5

Best service ever ! Very friendly and nice plus they do amazing work definitely come here!

Thank you, Melina De Luna! We love reading that you had an incredible experience with us. See you soon!

- Ryan's Automotive
5

I can’t say enough good things about Ryans Automotive. Their excellent customer service, clear communication, and genuine honesty set them apart. I was managing the situation from out of state for my daughter’s car. We took it in for warranty work and learned it required significant repairs with the engine and from water damage inside the car. They made the entire process stress-free. They offered to coordinate every step, including picking up the vehicle, and kept me informed throughout, and made suggestions on how to handle the claims for insurance. It’s rare to find a shop with this level of integrity and care. I’m deeply appreciative of their help and highly recommend them to anyone looking for a trustworthy automotive team.

Thank you, Suzanne, for your wonderful review! We are thrilled to hear about your positive experience at Ryan's Automotive. We take pride in providing exceptional customer service and clear communication, especially in stressful situations. It's great to know that our team's honesty and integrity made such a difference for you and your daughter. We appreciate your recommendation and look forward to serving you again in the future!

- Ryan's Automotive
5

Great personnel, friendly and professional and well-versed in automotive care! Highly recommend!

4

My experience with Ryans automotive was great!!! The only thing i would have to complain about is that they told me it would be done the next day from when i dropped it off for a diagnostics and it took an extra day. Other than that the customer service was excellent and pricing was good. It was suppose to be two hundred and fourty eight but it turned out to be 123.00 because it was only on machine for a half jour. so truly appreciate their honesty. They coukdve charged me the full amount and i wouldnt have been none the wiser.👍so just want to say Thank you and ill definitely be returning!!🤗

Thank you Gina Segobiano for the 4-star review! We're glad to hear that you had a great experience with us, despite the slight delay. We apologize for any inconvenience caused. Our team strives to provide excellent customer service and fair pricing. We appreciate your understanding and look forward to serving you again in the future!

- Ryan's Automotive
5

Best shop in town! They did a fantastic job and were super communicative about everything. Highly recommend!!

5

Service team is great-professional, friendly and thorough. It’s my go-to mechanic shop 🤩

Thank you for the amazing review, Monique! We are thrilled to hear that you consider our shop your go-to mechanic. It's our pleasure to provide you with professional, friendly, and thorough service at all times. Your satisfaction is our top priority, and we look forward to serving you again soon!

- Ryan's Automotive
5

Everyone at Ryan's Automotive was very nice, helpful and explained everything clearly. Out Company truck needed a full brake replacement. They are a family owned, local business and we gladly support small businesses.

Thank you Nancy for your kind words! We are glad to hear that you had a positive experience at our shop. We take pride in providing excellent customer service. Supporting local businesses is important to us as well. We look forward to helping you again in the future!

- Ryan's Automotive
5

Staff communicated every step of the way. Definitely recommend.

Thank you for recommending us, Melissa! We believe clear communication is crucial, and we're glad it made a difference for you. Should you need anything in the future, don't hesitate to reach out!

- Ryan's Automotive

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