Our repair person in Santa Rosa retired, so we were looking for a more local shop that could work on our VW. A friend told us about Ryans and I read some of the very many five star reviews. We scheduled an oil change, battery diagnosis, and the free 27 point inspection. The 27 point checkup provides a written explanation for each item covered. Photos are taken of any items of concern. Every item inspected is shown in order of good, needs attention down the road, and immediate problem. There was no pressure or scare tactics. Our car is 25 years old, so we knew there would be some problems. We had an oil change, tune up items, and new battery put in. We got updates by text as the work was being done. The car ran so much better. I went in a couple of times to discuss the immediate problems and spoke with Travis and Ryan. They went over everything we needed and explained what was going on in the photos. We decided to get the motor mounts changed because the car felt as if it was going over potholes on smooth streets. Travis got in the car with one foot on the brake and the other on the gas. The engine was dancing around like crazy. I had researched about motor mounts going bad and that was definitely the sign. Rubber deteriorates over time - who knew! Their price was right in line with my research as well. The car runs like new now. We will definitely be making appointments for each immediate concern as we can afford to do so. We have found the repair shop we we were hoping to find!! Thank you - you guys are great!
Hi Lari, we're thrilled to hear about your positive experience at Ryan's Repair! It's great to know that our comprehensive 27-point inspection and clear communication left you feeling informed and confident in the repairs needed for your VW. We're always here to provide top-quality service with no pressure or scare tactics. Thank you for choosing us as your trusted repair shop, and we look forward to helping you care for your vehicle in the future!
- Ryan's Automotive