Windsor Auto Repair

Hey Melissa, thank you for your review! We were happy to replace the water pump on your sons Toyota pickup. Hopefully fixing the coolant leak will keep her on the road for a little longer. I apologize if we sounded like your vehicle was a waste of time, or not as important. I can assure you we love all cars, even the old ones, and are more than happy to do whatever is needed to keep them on the road. Sometimes we discuss the cost of repairs versus the cost to replace the vehicle, so people can make an informed decision. If that came off as a repair we didn't want to do, we are deeply sorry! We hope to keep that Toyota pick up on the road for as long as you want!

Thank you Joseph for trusting us with your car! We are thrilled to hear that you had a great experience with our team. We appreciate the recommendation and look forward to serving your family and friends!

Thank you for trusting us with your vehicles for all these years, John! We're delighted to have earned your loyalty through our commitment to quality work and friendly, knowledgeable service. It means the world to us to know that we've been able to consistently meet your expectations. We appreciate you taking the time to leave such a kind review, and we look forward to continuing to provide top-notch service for you and your wife in the future!

Thank you so much, Bryan, for taking the time to leave us this wonderful review! We're thrilled to hear that you've had consistently great experiences at our shop. We pride ourselves on providing excellent service and making our customers feel valued. We look forward to serving you again in the future!

Thank you for the perfect rating, Scott! We're thrilled to see that you had a fantastic experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

Thank you for trusting us with your wiper replacement, Brian! We're thrilled that you had a quick and seamless experience. Remember, we're here for all your vehicle needs whenever you're ready for your next visit!

Thank you for your shining review!

Santos when we spoke earlier today about your experience with us I was happy to hear your Acura is running beautifully! It sounds like you had a pleasant experience with Travis, our service advisor You authorized the total cost before we did any work. I know it's difficult to pay a bunch of money around the holidays,especially for car repair. I also understand how frustrating it can be to be without a vehicle for a couple days. We really did our best. Your Acura came in running very poorly, wouldn't go over 25 miles an hour, and the Check Engine light was on. We perfromed a thorough diagnostic and changed spark plugs, coil packs, and a GDI service on your Acura. We got you back on the road in 48 hours for an authorized price that was MORE than fair. I know you said you have a family member who usually does your repairs at no labor cost. We cannot do repairs for free, but we can do quality work, using quality parts, and offer a 2 year warranty. I'm glad your Acura is running great and like I said when we spoke earlier today, the door is always open.