It's not the repairs of my car themselves that are the issue, it's the cost seems very high. Even on the high end of the estimate's I looked up on line and including the diagnostic cost ( Which my regular mechanic takes off the repair cost not an extra charge) This was brought in as a warranty repair from Carmax ( why I went here) . the repair did not qualify as a warranty repair ( which I understand) on the plugs and coil , My backup camera which fails also periodically was declined by CarMax. I also asked to have the battery replaced in my key fob , which was returned to me not working because of being taken apart incorrectly and not put back together properly. An employee tried to tell me it was broken already , not so . This will be my first and last visit here.
Dear kenhaze56, we're sorry to hear about your recent experience. We understand your concerns about the cost and the issues with the warranty repair. We strive to provide transparent pricing and efficient service. Please reach out to us directly so we can address your concerns and make things right.
- Ryan's Automotive