No one was at the counter to inform me of price. Sat in there about 10-15 min. Finally a mechanic comes in and I say I just wanted the air-conditioner charged. He says he would just move the truck into the bay and start the work. Eventually the owner comes and makes up the paper work and tells me it's going to cost $180. Killed me. I was expecting to pay under $100 to have Freon changed. My mistake to not ask for the price on the phone when I called their shop and to not call around to price compare. Labor $168 an hour.
Charlene I’m sorry about your experience with us. We pride ourselves on making our clients feel welcome and providing quality service at a fair price. That's why we have all our clients sign a written estimate prior to work being performed to make sure price is clear and agreed. I tried calling you first thing, but couldn't get through. Thank you for your feedback and hopefully we have the opportunity to make it right. FYI, we charge by the job not by the hour, similar to most service industries.
- Ryan's Automotive